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"The most accurate decision you can make for your business is to use business tools that analyze what you do and show you your current situation and progress. Planports CRM+ is one of the most sophisticated business tools available. Let Planports CRM+ guide you. You manage your business."

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Strengthen Your Digital Marketing and Sales Process

Turn Every Lead From Social Media Into a Customer

Manage Meta ads, Instagram DM, WhatsApp and all your digital channels on a single platform. Measure the performance of your campaigns.

Social Media Lead Management

Automatically collect leads from Meta, Google Ads and TikTok campaigns. 500+ app integrations via Zapier.

lead management

Omnichannel Communication

WhatsApp Business API, Instagram DM and Facebook Messenger integrations. Manage all channels from a single panel.

Marketing Automation

Bulk WhatsApp, SMS and email delivery. Automated campaign tracking and lead scoring system.

Lead Conversion Reports

Which channel is converting? Track your campaign ROI in real time. Advanced analytics tools.

reporting
All Your Communication Channels On One Screen

WhatsApp, Instagram DM, Messenger and PBX Integration

Wherever you talk to your customers - messaging or phone - all conversations are automatically logged in the CRM. Control WhatsApp CRM integration, Instagram Direct Message, Facebook Messenger and PBX integration from a single panel.

WhatsApp Business API

Most Popular

Communicate professionally with your customers via WhatsApp Business API integration. All conversations are automatically logged in the CRM and can be accessed by team members simultaneously.

  • Bulk WhatsApp message delivery
  • Message templates and quick replies
  • Automated welcome messages
  • Conversation history stored in the CRM
  • Multi-user support (team access)
  • Workflow automation support
WhatsApp CRM Integration

Instagram Direct Message

New!

View and reply to all direct messages coming from Instagram inside your CRM. Never miss a lead again.

  • View Instagram DMs inside the CRM
  • Reply directly from the CRM
  • Messages are saved on the lead card automatically
  • Track the transition from ad comments to DMs

Facebook Messenger

Active

Manage messages from your Facebook page inside the CRM. Track customer conversations from a single place.

  • Messenger conversations in the CRM
  • Real-time notifications
  • Auto-attach to the lead card
  • Assign conversations between team members

PBX Phone System Integration

Professional

With PBX integration, all incoming and outgoing calls are automatically logged in the CRM. Listen to call recordings and track the call history.

  • Accept incoming calls inside the CRM
  • Place outbound calls directly from the CRM
  • Play back call recordings
  • Call durations and statistics

Customer Testimonials

What Our Users Say About Planports CRM

More than 25,000 people across Turkey, Europe and Africa use Planports CRM software.

testimonial quote

We receive professional and thoughtful service

As Dentavita Oral and Dental Health Clinic, we serve the healthcare sector including health tourism. We thank the Planports CRM team for their ease of use, the speed of their communication, their help with patient outreach and patient follow-up, and for supporting us professionally and thoughtfully in the success of our business.

Berk GÖL
Dentavita Oral and Dental Health Clinic - Dentist, Business Owner
Planports CRM customer testimonial
testimonial quote

Uninterrupted Support for 13 Years

As Fresenius, we are a German company leading the dialysis industry worldwide. For nearly 12 years we have been working with the Tekvita team on both our domestic and international projects. We receive support on many topics such as purchasing, sales and process tracking. We thank them once again for the work we carry out together as colleagues of the same organization rather than two separate companies, and for their dedicated contributions.

Özlem Başaran Oral
Fresenius Medical Care - Director of Procurement and Special Projects
Planports CRM customer testimonial
testimonial quote

Easy to Use, Outstanding Support

As Döveç Group, we manage our call-center team and our sales team's meeting plans with Planports. We successfully run our marketing operations in more than 20 countries. We also use Planports for task-tracking processes. We are very satisfied with the easy-to-use interface and the fast, successful support services. We thank them for their contributions to our success in mobile operations management for our field teams.

Redif Ekinci
Döveç Group - Cyprus
Planports CRM customer testimonial
testimonial quote

Chosen for Managing Our International Patients

As NPISTANBUL Brain Hospital, we are the first brain hospital in Turkey and the second in Europe. We run the proposal processes for our international clients in Psychiatry, Neurology, Brain Surgery and many other fields through Planports CRM. The possibilities offered by their social media integrations and the experienced Tekvita staff were the biggest factors in our choice of Planports CRM software. A customer-satisfaction-focused and user-friendly organization.

Fırat Tarhan
NP Brain Hospital - Board Member
Planports CRM software customer testimonial
testimonial quote

We Always Work With the Best

As Ikarus Technology and Destek Bilişim, we are a technology company developing industrial automation solutions in Turkey and providing solutions to industry leaders. We came across Planports while looking for a CRM solution. When they told us that using a CRM would contribute to our sales growth, we didn't fully understand how. We have been working together for 4 years and during this time we have seen that it is truly the case. Switching to Planports CRM alone delivered a 27% increase in our revenue.

Birol Uğur
Ikarus Technology - Group Director / Sales and Business Development
Planports CRM customer testimonial

500+ Integrations

All Your Digital Channels on One Platform

Connect every tool you use - Meta ads, Zapier automation, Google, Instagram - to Planports CRM. Integrate without writing any code.

Meta Business Partner Zapier: 500+ App Google Ads & Forms
Explore All Integrations
One Platform for All Your Needs

From Lead to Sale, From Reporting to Integration - Everything You Need

Planports CRM is more than just a customer management system. It contains every tool you need for digital marketing, sales automation and business management.

Form Integration - Automatic Lead Capture

All leads coming from Meta Instant Forms (Facebook & Instagram Ads), Google Ads forms and TikTok Lead Generation forms are pushed to the CRM automatically.

Supported Platforms:
  • Meta (Facebook & Instagram) Instant Forms
  • Google Ads Lead Form
  • Website contact forms
  • Google Forms
  • 500+ form builders via Zapier (Typeform, Tally, etc.)

Automatic Lead Distribution System

Incoming leads are automatically distributed to your sales team based on the rules you define. Smart routing by region, product, campaign source or workload. No lead is skipped - each one reaches the right person instantly.

Features:
  • Region-based automatic assignment
  • Round-robin distribution
  • Workload balancing
  • Campaign-based assignment

Lead Conversion Reports

Which channel is converting? Which campaign is profitable? Real-time lead source analysis and conversion reports.

Reports:
  • Campaign-level ROI analysis
  • Channel performance comparison (Meta vs Google vs TikTok)
  • Lead conversion funnel
  • Sales team performance reports
  • Average conversion time analysis

🔥 Workflow Automation (New!)

Create event-based automated actions without writing a single line of code. Fully customizable automation rules with the "If X happens, do Y" logic.

Triggers:
  • When a new lead is added
  • When the lead status changes
  • When an opportunity is added / its stage is updated
  • When a quote is added / its status changes
  • When an event (meeting) is added
  • X hours before/after the meeting date
Actions:
  • Send an automatic WhatsApp message (to the customer or the team)
  • Send automatic SMS
  • Send automatic email
  • Parametric messages: variables like {firstname}, {lastname}
  • Auto-assign the lead
Sample Scenario: "When a new lead comes from Meta → send a WhatsApp message within 5 minutes → assign it to the regional manager → create a task in the CRM"

Lead, Prospect and Customer Management

Easily store and manage all your customers and suppliers. With the CRM software, use lead capture, customer segmentation and prospect management to collect more leads and win more customers.

Meeting and Appointment Management

Through the events and calendar menu, plan and see the entire company's and sales team's schedule and manage meetings, calls and site visits.

Quotation Software

Design compelling quote templates in English, Russian and many other languages, manage product and service definitions, prepare quotes on mobile, share with the customer and run quote approval workflows.

Order Management

Design flexible order templates. Capture orders in the field. Accept orders from your website and integrate them with the CRM.

Omnichannel Chat Integration

Manage all your customer conversations from a single screen in the CRM with WhatsApp Business API, Instagram Direct Message and Facebook Messenger integrations.

Features:
  • WhatsApp Business API integration
  • Instagram DM (Direct Message) integration
  • Facebook Messenger integration
  • All messages are logged in the CRM automatically
  • Team members can follow conversations simultaneously
  • Quick replies with message templates

Bulk WhatsApp Messaging

Instantly send WhatsApp messages to thousands of customers. Deliver your campaigns, announcements and special offers in bulk via WhatsApp. Personalizable messages, automatic variables and delivery reports.

Features:
  • Segment-based bulk delivery
  • Personalized messages (first name, last name variables)
  • Delivery reports and statistics

Bulk Email Delivery

Create and send professional email campaigns. HTML email templates, automated follow-ups, open and click reports. Manage email marketing campaigns tailored to customer segments.

Features:
  • HTML email design editor
  • Email open and click tracking
  • Automated email sequences

Bulk SMS Delivery

Send SMS to your customers instantly. Bulk SMS delivery for campaign announcements, reminders, appointment confirmations and special offers. Integrated with all Turkish mobile operators.

Features:
  • Bulk SMS campaigns
  • Custom sender ID
  • Scheduled delivery

PBX Phone System Integration

Manage all your phone conversations in the CRM with PBX integration. Incoming calls are matched to lead cards automatically, call recordings are available for playback, and call statistics are reported.

Features:
  • Accept and manage incoming calls inside the CRM
  • Place one-click calls from the customer card in the CRM
  • Play back all call recordings inside the CRM
  • Call history and durations are logged automatically
  • Call center reports (inbound/outbound, duration, etc.)
  • Multi-PBX (multi-tenant) support
Bonus: ERP features beyond the CRM are included too!

Pre-Accounting Software

Manage every process from first contact with the customer to collection thanks to the pre-accounting software integrated with every module. Invoice creation, e-invoicing, payments and collections, cash and bank accounts.

Inventory Management

Define products, enter purchase prices, update prices in bulk, create multiple warehouses, transfer between warehouses, and manage dispatch and purchase waybills.

Purchasing Management

Supplier management, purchase invoices, order and quote processing, waybills, payments, purchase-order reporting and other CRM and procurement process solutions.

Process Management and Task Tracking

Plan every process and task stage, assign responsibilities, and enable effective task tracking, CRM and process management for the entire company.

Real Scenarios

Planports CRM for Health Tourism Companies

From the Instagram ad to winning the patient, the entire process runs on Planports CRM. Here is how it works, step by step:

1

The Instagram Ad Goes Live

A health tourism company runs a hair transplant ad on Instagram. Prospective patients fill in their details through the Meta Instant Form.

2

Automatic Lead Creation and Assignment

As soon as the form is submitted, a lead card is opened automatically in Planports CRM. The workflow kicks in and the lead is assigned automatically to the regional manager.

Workflow Automation
3

Instant Outreach via WhatsApp

The sales consultant reaches the prospective patient via WhatsApp within 5 minutes. They send a templated message from the CRM: "Hi {firstname}, would you like more detailed information about hair transplantation?"

Parametric Message
4

The Quote Is Prepared and Shared

After the patient's details are collected, a professional quote is prepared in the CRM. It is shared via WhatsApp or email. Whether the quote was opened and viewed is tracked.

5

Patient Won! 🎉

The quote is approved and the patient travels to Turkey. The entire process (ad cost, lead source, number of interactions, quote amount, win date) is reported in the CRM.

ROI Report Generated
Note: Similar flows can be set up for real estate, e-commerce and digital marketing sectors as well. Workflow automation tailored to every industry!